About Zoë

I am a committed and dynamic leader with twenty years’ experience of successfully delivering both ongoing work and innovative change projects in the public sector.

I have a broad range of experience from community safety, education, and children’s services through to health commissioning and change projects in health, including acute service reconfiguration. My work has been consistently praised by stakeholders and included in both Home Office and DCSF (Department for Children Schools and Families) guidance as national best practice.

As a freelance consultant I have completed work for a range of public sector clients including six different CCGs, three local Councils, a GP Federation, a NHS Commissioning Support Unit and a NHS Foundation Trust. I have written business cases and undertaken analysis work for two private sector clients (AYLI Ltd and IEWM) and worked as an associate coach with KM&T to deliver the NHSE Quickstart GP Improvement Programme.

I have also built a reputation for writing high quality reports, bids, business cases and other documents.

Qualifications

BSocSci Political Science (First Class Hons)                           University of Birmingham     1995

PhD Politics                                                                                 University of Warwick            2000

Postgraduate Certificate in Humanities (Distinction)          Open University                      2006

Diploma in Public Services Leadership                                  Coventry University/CMI        2009

Postgraduate Certificate in Health Care Commissioning   University of Birmingham      2012

PTLLS (qualification for teaching/training adults)                University of Warwick             2013

Relevant Courses and Training

Project Management                                                                The Management Centre        2003

PRINCE 2 Foundation Level & Practitioner course                                                                   2004

Various internal council courses, e.g. equality and diversity                                                  2000-2013

Framework Agreements and Associate Arrangements

I am an Associate with Improvement and Efficiency West Midlands (IEWM) accredited for the following themes: Children’s Services; Commissioning and Commercial Developments; Leadership and Culture Change; Business and Process Improvement; Performance and Knowledge Management; and Developing the Role of the Third Sector.

I am also on the South, Central and West CSU Dynamic Purchasing Framework for System Transformation and an associate with Seymour John who are an approved supplier on a number of major public sector frameworks.